POLICIES

Terms & Conditions

A. Service Guidelines and User Conduct

Rajbet Car Wash provides premium car care services with an emphasis on quality and customer satisfaction. To ensure smooth operations, users are expected to:

  • Respect appointment schedules and arrive on time.
  • Provide accurate vehicle information during booking.
  • Avoid any abusive or disruptive behavior on our premises.
  • Follow instructions from our staff to ensure the safety of your vehicle.

Non-compliance with these guidelines may result in refusal of service or cancellation of appointments without a refund.

B. Payments and Pricing

All payments for services must be completed at the time of booking or upon service completion. Key points include:

  • All prices are listed in INR and include applicable taxes.
  • We accept cash, credit/debit cards, and UPI payments.
  • Refunds for canceled appointments are subject to our cancellation policy.
  • Late payment may result in additional fees or suspension of future bookings.

For any discrepancies in billing, please contact us within 7 days of the transaction.

C. Cancellation and Refund Policy

Users may cancel or reschedule their appointments under the following conditions:

  • Cancellations made at least 24 hours in advance will receive a full refund.
  • Cancellations within 24 hours of the appointment may incur a 20% service fee.
  • Missed appointments without prior notice are non-refundable.

Refund requests for unsatisfactory service must be submitted within 48 hours and are subject to review.

D. Liability and Damage

Rajbet Car Wash takes utmost care of every vehicle, but we are not liable for:

  • Pre-existing damage to the vehicle (scratches, dents, etc.).
  • Loss of personal belongings left inside the vehicle.
  • Damage caused by external factors such as weather or vandalism during service.

Any claims for damages must be reported before the vehicle leaves our premises. Documentation may be required.

E. Privacy and Data Protection

Rajbet Car Wash values your privacy and ensures the protection of your personal information. By using our services, you consent to:

  • The collection of necessary details for booking and service purposes.
  • The secure storage of payment and contact information.
  • Receiving updates and promotions via email or SMS (opt-out available).

Your data will never be shared with third parties without your explicit consent.

F. Amendments to Terms

Rajbet Car Wash reserves the right to update these Terms & Conditions at any time. Users will be notified of significant changes via our website or email.

Continued use of our services after updates implies acceptance of the revised terms.